The Digital Enterprise and the Future of Work

Charles Araujo

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Latest Articles from Charles Araujo
If you’re a business or IT executive, there’s a need to step back and look at blockchain — this emerging and potentially disruptive technology — both more holistically and strategically, with the goal of answering a single, essential question in the enterprise context: so what?
When selecting a new technology, you may unwittingly fall victim to distinction bias — and undermine your digital transformation
"This all sounds great. But it's just not realistic." This is what a group of five senior IT executives told me during a workshop I held not long ago. We were working through an exercise on the organizational characteristics necessary to successfully execute a digital transformation, ...
IT leaders may no longer control everything technology-related, but they have an even more critical role to play: protector of the customer experience.
As an industry observer, I've watched the development of artificial intelligence (AI) with fascination. While the technology itself is developing at a breakneck pace and offers plenty of opportunity for analysis and prediction, it is the evolving industry reaction that I find most inte...
There is a fundamental flaw in how many people think about digital transformation. First, as we’ve written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinkin...
The complex idea behind the term digital transformation is that technology has created a fundamental shift in how organizations operate. The consumerization of technology — and the customer empowerment it created — has upended the traditional operating paradigm of organizations moving ...