The Digital Enterprise and the Future of Work

Charles Araujo

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Latest Articles from Charles Araujo
IoT will be one of only a handful of genuinely transformative classes of technology, along with artificial intelligence (AI) and potentially blockchain — but only if enterprise leaders get it right.
As we enter the digital era the secret to survival as both companies and individuals may, in fact, be to rediscover and unleash our most natural and most underused ability: the power to question.
If you’re a business or IT executive, there’s a need to step back and look at blockchain — this emerging and potentially disruptive technology — both more holistically and strategically, with the goal of answering a single, essential question in the enterprise context: so what?
When selecting a new technology, you may unwittingly fall victim to distinction bias — and undermine your digital transformation
"This all sounds great. But it's just not realistic." This is what a group of five senior IT executives told me during a workshop I held not long ago. We were working through an exercise on the organizational characteristics necessary to successfully execute a digital transformation, ...
IT leaders may no longer control everything technology-related, but they have an even more critical role to play: protector of the customer experience.
As an industry observer, I've watched the development of artificial intelligence (AI) with fascination. While the technology itself is developing at a breakneck pace and offers plenty of opportunity for analysis and prediction, it is the evolving industry reaction that I find most inte...
There is a fundamental flaw in how many people think about digital transformation. First, as we’ve written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinkin...
The complex idea behind the term digital transformation is that technology has created a fundamental shift in how organizations operate. The consumerization of technology — and the customer empowerment it created — has upended the traditional operating paradigm of organizations moving ...